The impact of hybrid working on towns and cities

Springboard’s latest webinar explored the latest footfall and market trends as hybrid working becomes more established nationally. Marketing & Insights Director, Diane Wehrle, examined footfall trends across the UK and the impact on town centre activity versus larger regional cities where office working drove a high proportion of footfall pre-pandemic.

Diane was joined by industry guests who reflected on footfall performance within their area and the impact they are seeing due to hybrid working becoming more prevalent.

Diane Wehrle
Marketing & Insights Director, Springboard

Diane is regarded as one of the leading experts on retail and retail destinations, with unparalleled knowledge and expertise in understanding current and emerging retail issues and consumer trends. Diane is a regular commentator on the performance of retail for national broadcast and print media, appearing regularly on BBC, ITV, Sky News and CNBC and her opinion is often quoted in the UK’s national and regional press.

Diane has 30 years’ experience in retail, and is a founding director of Springboard which was established in 2002. Diane leads all of Springboard’s insights, and authors its regular commentaries, articles, reviews, and topical reports. She specialises in delivering intelligence and insights on both current retail performance and long term retail trends to retailers, hospitality occupiers, landlords, investors and place managers.

Lee Lyons
Chief Operating Officer, The Fitzrovia Partnership

Lee Lyons is the Chief Operating Officer for The Fitzrovia Partnership and works closely with local government and local agencies, public and private sector organisations, community and resident groups, and fellow UK Business Improvement Districts. Lee’s career with The Fitzrovia Partnership spans 12 years and his role is instrumental in representing business interests and providing valuable insight to businesses in Fitzrovia.


Webinar on Demand: UK Annual Footfall Review 2022

Marketing & Insights Director, Diane Wehrle, was joined by UK Sales Director, Jon Burnett where they both explored these key trends alongside the impact on footfall due to hybrid working and the economic factors driving consumer activity, as well as how Springboard’s solutions support retail stores and destinations today.

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