Springboard webinar

Webinar Replay: How has UK bricks and mortar retail stores and destinations performed since the removal of all restrictions

Wed, 28 July, 2021 2:00 PM – 3:00 PM BST


Watch the webinar recording below.

How has bricks and mortar retail performed since the reopening of indoor dining and over the period since the delay in the lifting of Covid restrictions was announced?

We were joined by some exciting industry guests on Wednesday 28th July who shared the trends they have seen so far, and their expectations following the ending of restrictions.

Diane Wehrle, Marketing & Insights Director, took a closer look at footfall and market trends following the reopening of non-essential retail on 12th April, the opening of indoor dining on 17th May, as well as early insights on the performance of retail stores and destinations following the removal of all restrictions on 19th July.

About the Speakers

Diane Wehrle
Marketing & Insights Director. Springboard

Diane is regarded as one of the leading experts on retail and retail destinations, with an unparalleled knowledge and expertise in understanding current and emerging retail issues and consumer trends. Diane is a regular commentator on the performance of retail for national broadcast and print media, appearing regularly on BBC, ITV, Sky News and CNBC and her opinion is often quoted in the UK’s national and regional press.

Diane has 30 years’ experience in retail, and is a founding director of Springboard which was established in 2002. Diane leads all of Springboard’s insights, and authors its regular commentaries, articles, reviews, and topical reports.  She specialises in delivering intelligence and insights on both current retail performance and long term retail trends to retailers, hospitality occupiers, landlords, investors and place managers.

Simon Hedaux,
Co-Founder. ReThink Productivity

Rethink Productivity offers a consultative approach to organisations looking to improve customer satisfaction, retention, and their bottom-line through forward-thinking initiatives and services to solve critical business challenges. As the founder of the consultancy, Simon’s expertise lies in defining organisational needs and developing productivity roadmaps for companies through utilising business models and data analysis, and fostering creativity within the working landscape. With over 50 years of cumulative experience, ReThink has worked with many leading brands including Vodafone, Boots, Costa Coffee and Siemens.

Mike Turner
Founder & Managing Director. Bird & Blend

Bird & Blend Tea Co. is an eco-conscious, independent, people-focused, award-winning Tea Mixology Company on a mission to spread happiness & reimagine tea!

Bird & Blend was set up and is run by Krisi and Mike, who met whilst studying Politics (of all things!) at university.  Starting off packing tea in their bedroom and attending markets, building Bird & Blend from scratch while staying true to our ethos and values has been Krisi and Mike’s passion. Now with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK.