Springboard’s NYC Retail Consumer Report September 2021

A survey of New York consumers to understand their shopping patterns in a post Covid retail landscape.

Springboard’s series of reports on New York shoppers’ habits and views are designed to understand the changes in consumer behavior that underpin the demand for bricks and mortar retail as we emerge from the Covid pandemic. This understanding will enable those who own, manage and occupy bricks and mortar retail to establish the priorities for shoppers, and so ensure they can maximize their revenue potential and business success.