Visitors in December fell by 2.6%, a lesser decline compared to the previous year when it fell sharply by 3.5%.
"The -2.6% decline in visitors in December 2018 the ninth in ten years, and the seventh consecutive year of decline - is undeniably strong evidence that retailers can no longer rely on Christmas trading to redeem revenue lost ..."
— Diane Wehrle, Marketing & Insights Director at Springboard
"The December results conclude a difficult year for retailers, with footfall dropping by 2.6% over the year. This continued drop, now onto its thirteenth month, continues to put pressure on bricks-and-mortar stores up and down the..."
— Helen Dickinson OBE, British Retail Consortium Chief Executive