Milton Keynes, UK

Junior Analyst

This role is ideal for someone looking for their first position in retail data analytics. As a Junior Reporting Analyst, you will be expected to work some tight deadlines in a demanding but exciting industry. You will be working closely with other members of the Analytical Teams to assist the delivery of regular reporting to our large client base. You will also assist the helpdesk to answer customers’ questions on the contents of their reports, both on the phone and via email. You will be fanatical about detail and be dedicated to providing excellent service to our clients. It is likely that the successful individual will be highly numerate and have excellent customer service skills. Attitude is more important than experience as full training will be provided on the reporting packages and analytical techniques used.

RESPONSIBILITIES:

  • Assist the delivery of regular reporting is accurate and timely
  • Keeping the report distribution lists up-to-date
  • Data manipulation and generating ad-hoc reports
  • Answering customer queries regarding data and reports
  • Working closely with the other teams and clients to ensure that all reporting requirements are being met

TECHNICAL SKILLS / EXPERIENCE:

  • Strong Microsoft Excel skills, preferably inc. Pivot Tables,
  • Microsoft Office: Outlook, Word & PowerPoint
  • Numerate/analytical experience
  • A logical approach to problem-solving

ESSENTIAL SKILLS / ATTITUDE:

  • Good communication skills – both written and oral
  • Data interpretation & explanation
  • Good telephone manner
  • Diligent, organized & ability to multi-task
  • Attention to detail
  • Fast learner
  • Adaptable can-do attitude
  • Ability to self-manage workload and work to deadlines

OTHER DESIRABLE BUT NOT ESSENTIAL SKILLS:

  • Advanced Excel skills – e.g. macros
  • Previous experience of retail analysis or retail industry

Within Springboard we promote an environment of progression, training, and reward to achieve a great place to work.

Application

Please submit applications with your CV to: