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Find Us

Milton Keynes

Libra House, Sunrise Parkway
Milton Keynes, Buckinghamshire
MK14 6PH

+44 845 359 2835



Springboard Research Inc.
75 State Street, First Floor,
Boston MA 02109

+1 646 453 7675


San Diego

Springboard Research Inc.
2829 Historic Decatur Road,
San Diego CA 92106

+1 646 453 7675


People are the lifeblood of High Streets.

Customers wants and needs are shifting rapidly, and consequently it's ever more important for High Streets to adjust and understand these changes.

Identify the effectiveness of your initiatives through an uplift in footfall and sales.

Whilst data may be plentiful, key to its value is accuracy, meaning and immediacy. Springboard’s solutions deliver on all of these – accurate, insightful and immediate data – giving you the ability to make informed decisions.

  • Understand performance and the things that change customer activity using Footfall Tracking
  • Put your data into context through national and regional Benchmarks
  • Track popular visitor routes throughout the town/city and identify streets that may require more attention with Wi-Fi Tracking
  • Profile your visitors and identify appropriate offers through Demographics
  • Monitor footfall conversion into sales through Perform Sales Analysis
  • Start your insights journey with Springboard by participating in our free quarterly Vacancy Rate Survey


It’s the complete picture.

Measure, adapt, out-perform.


Changes in consumer behaviour, and therefore in how high streets are used, means that it’s critical to compare your town centre’s performance with relevant Benchmarks.

Understand whether changes in performance are due to local factors and initiatives, or a consequence of wider regional or national trends, such as weather.

Working with 250 towns and cities across the UK, Springboard’s data is unparalleled in terms of breadth and accuracy. We are the only organisation to deliver national and regional Benchmarking for town/city centres and we are recognised as the voice of high street performance by the retail and placemaking sectors, government and the media.


Demonstrate your trading potential

Amplify your success.


View your town or city performance on a day-by-day basis through our online dashboard, the Springboard Analyser. Communicate effectively with occupiers and investors with our beautifully designed pdf reports, sent to your inbox each week and month.

No High Street is too small, too large or too complex. We have extensive experience across all types of locations, both indoor and outdoor, delivering solutions that range from simple to bespoke.

With a variety of technology and install options, from using your existing security systems to installing our own hardware, we find the best solution for your needs. And we operate on a fixed pricing model. We cover all repair costs, software upgrades and guarantee our counters for life. Transparent pricing so you know where you stand.


  • 24/7 visitor tracking
  • Benchmark your performance
  • Measure the impact of initiatives, interventions and promotions
  • Provide evidence for investors
  • Support your existing businesses
  • Understand visitor path of movement through your location
  • Establish your customer profile
  • Identify improvements in your location’s sales performance
  • Maximise your appeal to visitors
  • Access the data you need, when you need it