Let us connect you to the right person

Find Us

Milton Keynes

Libra House, Sunrise Parkway
Milton Keynes, Buckinghamshire
MK14 6PH

+44 845 359 2835

Directions

Boston

Springboard Research Inc.
75 State Street, First Floor,
Boston MA 02109

+1 646 453 7675

Directions

San Diego

Springboard Research Inc.
2829 Historic Decatur Road,
San Diego CA 92106

+1 646 453 7675

Directions

How do I know if my capture rate is good?

Every retailer category has a different average capture rate. Springboard tracks capture rates across 8 retail categories so a store is able to compare its particular capture rate with the average for that category for any day week or month.

If a capture rate is lower than the average you would regard that as underperforming, if it is higher than the average it is performing strongly.