Shopping Centre - Our extensive experience in this sector enables us to gain a full insight into Centre performance. Using our metrics, you can understand the entire customer journey, from entrance, navigation through the malls and store visitation.

Can you measure the full customer journey in your Centre from arrival to spend? 

  • How many people are coming to the Centre and where do they shop?
  • What are the occupancy levels of the car park and how does the size of the car park translate to number of customers within the Centre?
  • What is the relationship between footfall and spend?
  • How to know when to proactively assist retailers with marketing support or additional space where needed?
  • What is the relative performance of different parts of the day?
  • How is each retailer performing in both attractiveness and spend?
  • What is the affordability and sustainability of my Centre?
  • Can I understand the footfall, car count, retail sales and rental affordability of our entire retail property portfolio?

Our extensive experience in this sector enables us to gain a full insight into Centre performance. Using our metrics, you can understand the entire customer journey, from entrance, navigation through the malls and store visitation in both indoor and outdoor environments.

Our technology can count vehicles, pedestrian entrances, mall flow and also, locating a counter above each store enables us to measure both the customers walking past as well as the % of those whom enter the store.

By using the TST counters and software across all formats, we ensure the same accuracy of counting across the entire scheme. Our Perform Sales Analysis system provides the final piece to the puzzle enabling you to assess the relationship between footfall, promotional activities and spend within the scheme.

We combine our people couting and sales collection data along with retail insights so you not only understand the trend of your shopping centre but also that of the surrounding areas.

View our Case Studies or take a look at what we can do