Shopping Malls - Our extensive experience in this sector enables us to gain a full insight into mall performance. Using our metrics, you can understand the entire journey, from entrance, navigation through the malls and store visitation.

Can you measure the full customer journey in your Mall from arrival to spend?

  • How many people are coming to the Mall and where do they shop?
  • What are the occupancy levels of the parking lot and how does the size of the parking lot translate to number of customers within the Mall?
  • What is the relationship between visitors and spend?
  • How to know when to proactively assist retailers with marketing support or additional space where needed?
  • What is the relative performance of different parts of the day?
  • How is each retailer performing in both attractiveness and spend?
  • What is the affordability and sustainability of my Mall?
  • Can I understand the pedestrian count, vehicle count, retail sales and rental affordability of our entire retail property portfolio?

Our extensive experience in this sector enables us to gain a full insight into Mall performance. Using our metrics, you can understand the entire customer journey, from entrance, navigation through the malls and store visitation in both indoor and outdoor environments.

Our technology can count vehicles, pedestrian entrances, mall flow and also, locating a counter above each store enables us to measure both the customers walking past as well as the % of those whom enter the store.

By using the TST counters and software across all formats, we ensure the same accuracy of counting across the entire scheme. Our Perform Sales Analysis system provides the final piece to the puzzle enabling you to assess the relationship between footfall, promotional activities and spend within the scheme.

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